← Terms & Policies

Company Policy

• Orders take 7–14 working days excluding weekends and public holidays.
• Once payment is confirmed, all orders are final.
• No refunds or returns once an order has been processed.

Delivery Information

• We deliver nationwide using PAXI or RAM Courier.
• Delivery fees are payable by the customer.
• Customers may choose their preferred courier option.
• The Beauty Plug is not responsible for courier delays once dispatched.

Lay-By Terms

• Lay-by available on orders over R800.
• 50% minimum deposit required.
• Balance must be completed within 60 days.
• 20% forfeited if cancelled within 7 days.
• 30% forfeited if cancelled after 7 days.